Costa Express
Workholo partnered with Costa Express to modernize and scale the digital ecosystem powering thousands of self-service coffee kiosks globally. The collaboration focused on IoT connectivity, kiosk software modernization, cloud infrastructure, and operational automation.
The story
behind it
Costa Express required a scalable technology ecosystem capable of supporting rapid international expansion and continuous innovation across its self-service coffee network. Workholo provided a dedicated engineering model to enhance kiosk reliability, streamline operations, and improve real-time monitoring capabilities.
What stood in the way
The major challenge was modernizing legacy kiosk infrastructure while ensuring uninterrupted service availability across thousands of deployed units worldwide. The platform also needed scalable IoT monitoring, secure payment integrations, and efficient remote device management.
How we made it happen
Workholo established a dedicated cross-functional engineering team that integrated directly with Costa Express operations. The team redesigned core kiosk software, improved IoT telemetry systems, and built scalable cloud-based APIs for diagnostics, monitoring, and inventory management.
Impact that speaks
Faster Feature Deployment
Workholo accelerated software rollout cycles and enabled faster deployment of new kiosk capabilities globally.
Operational Cost Efficiency
The dedicated engineering partnership reduced recruitment overhead and improved long-term development efficiency.
Inventory Automation
Real-time monitoring and predictive systems improved stock visibility and reduced operational waste across locations.
A closer look
What we
delivered
Every feature was built with purpose, performance, and user experience at its core.
Tools & technologies
From concept to launch
Infrastructure Discovery
Workholo analyzed the existing kiosk architecture and aligned technical workflows with Costa Express operational requirements.
Cloud & IoT Foundation
A scalable Azure-based infrastructure was implemented to support high-volume IoT communication and remote operations.
Continuous Development Sprints
Agile engineering cycles focused on payment systems, diagnostics, kiosk performance, and customer experience enhancements.
Global Deployment
New platform capabilities and software updates were deployed remotely across the international kiosk network.
Common questions
Let's build something remarkable together
We'd love to discuss how we can help bring your vision to life. Our team has extensive experience across AI, web, mobile, and cloud technologies.
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