Hillingdon Council
A secure digital overhaul of council-tax and housing service systems, replacing legacy processes with accessible web interfaces for residents and internal staff.
The story
behind it
Hillingdon Council aimed to improve the accessibility of their services while reducing the operational costs associated with manual paperwork and legacy systems.
What stood in the way
Migrating sensitive citizen data from 30-year-old mainframe systems required extreme caution and rigorous security auditing while maintaining accessibility standards.
How we made it happen
A secure, service-oriented architecture providing a unified citizen portal. Fully integrated with national identity verification services and automated internal workflows.
Impact that speaks
Annual Savings
Estimated reduction in operational costs through digital-first processing and reduced physical mail.
Accessibility
Achieved full AA compliance, ensuring all residents can access critical services regardless of ability.
Security Breaches
Maintained a perfect security record despite handling extremely sensitive personal citizen data.
A closer look
What we
delivered
Every feature was built with purpose, performance, and user experience at its core.
Tools & technologies
From concept to launch
Compliance Audit
Deep dive into data privacy requirements and accessibility standards for government portals.
Data Migration
Executing complex ETL processes to move millions of records from legacy mainframes to SQL Server.
Service Development
Building the citizen-facing modules for tax, housing, and social services with Angular.
Departmental Phase-in
Training council staff and launching services department by department to ensure stability.
Common questions
Let's build something remarkable together
We'd love to discuss how we can help bring your vision to life. Our team has extensive experience across AI, web, mobile, and cloud technologies.
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