Ministry of Justice Claims Portal
Workholo spearheaded the digital transformation of a critical legal claims portal, replacing legacy paper processes with a secure, user-centric cloud platform.
The story
behind it
The Ministry of Justice (MoJ) sought to modernize the way legal claims are submitted and processed. The goal was to reduce administrative overhead and increase transparency for both citizens and legal professionals.
What stood in the way
The system required extreme security due to the sensitive nature of legal data, along with strict adherence to GDS (Government Digital Service) standards.
How we made it happen
Workholo deployed a Ruby on Rails application using a robust microservices architecture. By implementing Infrastructure as Code (IaC) with Terraform, we created a repeatable, highly secure environment across several AWS regions.
Impact that speaks
Citizen Feedback Score
Record-high satisfaction ratings for a UK government digital service.
Annual Cloud Tech Savings
Significant reduction in infrastructure costs via optimized cloud usage.
Reduced Error Rate
Validation engines significantly reduced the number of invalid claim submissions.
A closer look
What we
delivered
Every feature was built with purpose, performance, and user experience at its core.
Tools & technologies
From concept to launch
Alpha Phase
Prototyping and testing core concepts with real users and legal experts.
Beta Development
Building the full claims engine and implementing Gov.UK Design System.
Security Hardening
Rigorous penetration testing and compliance auditing for legal data.
National Launch
Successfully transitioning all live claims to the new digital platform.
Common questions
Let's build something remarkable together
We'd love to discuss how we can help bring your vision to life. Our team has extensive experience across AI, web, mobile, and cloud technologies.
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