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Modernizing Pension Management
Mobile Development14 MonthsRoyal London

Modernizing Pension Management

A digital-first membership platform designed to simplify complex pension data and improve long-term financial engagement.

Overview

The story
behind it

Workholo engaged with Royal London to bridge the gap between traditional pension services and modern mobile expectations. The project involved creating a member-centric app that allows users to view, manage, and project their retirement savings in real-time.

1.5M
Members Onboarded
50%
Call Center Reduction
94%
User Happiness
85k+
Daily Logins
The Challenge

What stood in the way

Pension data is historically complex and often siloed. The challenge was to create a unified API layer that could securely fetch data from various legacy engines and present it in a digestible, actionable format for non-expert users.

Our Solution

How we made it happen

Workholo built a secure, mobile-optimized portal using a GraphQL middleware layer to aggregate data. The app features interactive projection tools, digital nomination forms, and a secure document library, all wrapped in a highly accessible UI.

Key Results

Impact that speaks

25%

Higher Retention

Increased member stickiness through personalized retirement insights.

12min

Efficiency Gain

Reduced average time taken for users to find and download annual statements.

4.7/5

Store Rating

One of the highest-rated pension management apps in the UK market.

Gallery

A closer look

Modernizing Pension Management gallery 1
Modernizing Pension Management gallery 2
Features

What we
delivered

Every feature was built with purpose, performance, and user experience at its core.

Real-time Fund Tracking
Interactive Retirement Forecaster
Secure Digital Document Store
Beneficiary Management
Push Notification Alerts
Biometric Face/Touch ID
ESG Investment Preferences
Direct Messaging with Support
Tech Stack

Tools & technologies

React NativeGraphQLAzure CloudOpenID ConnectTypeScriptPythonPostgreSQL
Timeline

From concept to launch

Phase 1

Data Audit & UX Audit

Comprehensive review of legacy data structures and existing member pain points.

Phase 2

UI Framework Design

Creation of a modular design system tailored for high trust and financial clarity.

Phase 3

Core Feature Build

Developing the projection engine and secure data integration layers.

Phase 4

Member Beta & Launch

Phased rollout to selected member groups followed by a full nationwide launch.

FAQ

Common questions

Ready to start?

Let's build something remarkable together

We'd love to discuss how we can help bring your vision to life. Our team has extensive experience across AI, web, mobile, and cloud technologies.

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