Steelcase Global B2B Portal
A high-performance B2B eCommerce portal designed to handle complex dealer relationships, custom pricing tiers, and global inventory synchronization for a Fortune 500 furniture leader.
The story
behind it
Steelcase required a centralized digital ecosystem to manage thousands of global dealers. The legacy system struggled with real-time inventory and complex discount structures, leading to manual errors and procurement delays. We built a robust, scalable portal that integrated seamlessly with their existing ERP and logistics systems.
What stood in the way
The primary challenge was the fragmentation of data across different regions and the need for a highly customized ordering interface that could handle millions of SKU variations while maintaining sub-second response times for global users.
How we made it happen
Leveraging a headless architecture with BigCommerce and a custom React frontend, we developed a dynamic pricing engine and a dealer-specific dashboard. This allowed dealers to configure products, see real-time availability, and track orders without manual intervention.
Impact that speaks
Order Efficiency
Automated workflows removed the bottleneck in dealer order validations and entry.
Revenue Growth
Enhanced user experience and easy reordering led to a significant spike in B2B sales.
Pricing Discrepancies
Total elimination of pricing errors through synchronized real-time data feeds.
A closer look
What we
delivered
Every feature was built with purpose, performance, and user experience at its core.
Tools & technologies
From concept to launch
Discovery & Strategy
Deep dive into dealer workflows and legacy system audit to identify specific pain points.
Architecture & Design
Defining the headless API structure and crafting a user-centric dealer dashboard UI.
Agile Development
Iterative sprints focused on ERP integration, pricing logic, and product configuration.
UAT & Deployment
Rigorous stress testing followed by a phased global rollout to selected dealer networks.
Common questions
Let's build something remarkable together
We'd love to discuss how we can help bring your vision to life. Our team has extensive experience across AI, web, mobile, and cloud technologies.
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